Waiter and Waitress Resume Examples & Samples

One of the most popular jobs in the United States is that of a waitress or waiter. Our career experts have created several waitress and waiter resume examples and samples to give you a better understanding on what recruiters want to see on the skills, objective statement and responsibilities sections of your resume. Explore our resume examples and use them as a template or reference for building up yours.

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Expert Approved Resume Samples

Our samples are written by career experts with over 10 years of experience in resume writing.

Get inspired and explore what’s recommended to write in each section of the resume.

Waitress Resume Example

Rhoda Jones

Address:              1738 Howell Mill RD, Atlanta, GA 30318
Phone:                   (404) 591-8865
Email:                    [email protected]
Current job:        Waitress at Mary Mac’s Tea Room


Use my 6 years of experience as a waitress to serve and ensure customers are enjoying their meals. I received the “best waitress of the year” award in two of the last restaurants where I have been serving clients, and I aim to expand my collection.

I am applying for this job, because I have heard so many good things about working at Chez Magnifique, and I am also a frequent customer.


  1. Ability to work effectively under time pressure and for long and extended hours
  2. Ability to multitask
  3. Diligence and dedication to work
  4. A good memory and an eye for details
  5. Vast knowledge of different wines and spirits
  6. Ability to understand different kinds of people
  7. A keen observer
  8. Great sensitivity to the needs of others
  9. A friendly, cheerful, and polite attitude
  10. Experience in preparing salads, appetizers, and coffee
  11. Experience in mixing drinks
  12. A strong passion to ensure customer satisfaction

Duties and Responsibilities

Waitress, 2020-present
Mary Mac’s Tea Room, Atlanta, GA 


  • Escort customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
  • Present the menu to customers, answers queries about it, and makes suggestions if necessary
  • Inform patrons the restaurant’s daily specials
  • Explain the preparation and cooking methods as well as ingredients of various menu items
  • Take orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen
  • Serve food and beverages promptly
  • Ensure that customers are enjoying their meals or that they do not have any problem with their food
  • Check their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages
  • Collect the customers’ payments and  prepares bills with itemized costs and appropriate taxes
  • Prepare and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments, and napkins in every table or counter.
  • Performs other duties like brewing coffee and preparation of salads and appetizers
  • Decorate dishes before serving
  • Ensure that there are adequate supplies of food, tableware, linens, and beverages
  • Offer wine selections, put this in the proper wine glass, and pour the wine for customers
  • Stay alert for customer’s requests and be prompt to address them
  • Perform other tasks assigned by supervisor or manager from time to time.

Service Crew Front/Counter, 2018-2020
McDonald’s, Atlanta, GA


  • Took food and beverage orders and served them to customers
  • Attended to customers’ needs
  • Accepted payments and manned the cash register
  • Maintained cleanliness in the counters, some parts of the kitchen, and tables
  • Manned the drive-thru
  • Helped in keeping the stock room clean and organized
  • Accepted calls for delivery and other inquiries
  • Assisted in decorating the store during special occasions like Halloween, Thanksgiving, Christmas, etc.
  • Organized parties for customers
  • Tasks assigned by supervisor

Store Assistant, 2017-2018
Turkey Hill Minit, Columbus, OH


  • Assisted in running the grocery store
  • Operated the cash register and received payments
  • Received deliveries and administered shelving of stocks
  • Ensured that shop exits are free from obstacles; maintained the sanitation of the shop and displays
  • Looked after the shop when the manager is away
  • Provided prompt service and ensured customer satisfaction
  • Ran errands and other tasks assigned by the store manager


Forrest Hill Academy, 2013-2017
High School Diploma, 3.1 GPA


  1. Dining Etiquette Seminar
  2. Seminar on Sanitation and Safety for Waiters
  3. Food Safety Permit

More ideas

Duties and Responsibilities for a waitress resume

  • Clean up the dining area as part of pre-opening preparations.
  • Set up the dining tables and chairs.
  • Refill the condiments station.
  • Re-stock on dining area supplies such as napkins, salt, pepper, and the extra utensils.
  • Sanitize and wipe down tables, chairs, and countertops.
  • Greet customers as they enter the restaurant.
  • Accompany customers to their tables.
  • Provide customers with menus.
  • Recommend menu selections based on customer preferences. 
  • Promote the restaurant’s latest promos and specials.
  • Push the sale of high-profit margin food items.
  • Attend to all customer questions and concerns; answer all questions to the best of my ability.
  • Write down all food orders accurately. 
  • Forward the food order slip to the back-of-the-house and clearly explain special requests made by the customer.
  • Keep track of the serving period; make follow up to the back-of-the-house if necessary.
  • Make sure customers have everything they need before serving their food.
  • Deliver the food orders from the back-of-the-house to the customers and serve them correctly to each person. 
  • Frequently check up on customers and inquire if they need anything else.
  • Observe the floor area and see if any of the assigned tables need clearing or if customers appear that they need something. 
  • Retrieve customer’s bill from cashiering station.
  • Receive payment and ensure the transaction is processed.
  • Check that customer receives correct change.
  • Assist other waiters and waitresses if needed.
  • Clean up the dining area after peak hours.

Restaurant Waiter Resume Sample

Name: Giancarlo Callahan

Address: Hilliard, OH 43026

Phone: (353) 454-7045

Email: [email protected]

Current job: Restaurant Waiter at Bill Miller Bar-B-Q


My resume objective is to become a waiter at a restaurant. I am an energetic individual with a passion for great food, attention to detail, and customer service. I am a reliable and hardworking person who is always able to help others and work well in a team. My resume objective is to become a waiter at a restaurant. I am an energetic individual with a passion for great food, attention to detail, and customer service.

Work Experience

Restaurant Waiter, 2018 – present Yogurtland

Duties and Responsibilities:

  • Respond to customer needs
  • Greet customers and take orders
  • Deliver food and drinks to tables
  • Carry dishes
  • Clear tables for new guests
  • Assist with organization of the restaurant, including set up of tables and dish washing

Restaurant Waiter, 2014 – 2018

Cousins Subs

Duties and Responsibilities:

  • Actively listens, takes notes and repeats all customer requests
  • Achieves service levels by following all company policies and procedures
  • Assists in the proper set up of all tables, booth seats, and bar seats with linens, silverware, glassware, napkin/sugar packets, condiments, coasters etc.
  • Ensures a professional dining experience by providing courteous and prompt service
  • Alerts management of any customer

Restaurant Waiter, 2012 – 2014

Bill Miller Bar-B-Q

Duties and Responsibilities:

  • Serve food and beverages to customers
  • Take customer orders and relay them to the kitchen staff
  • Serve food and beverages at the table
  • Greet customers with a smile
  • Answer any questions about menu items, pricing, or specials
  • Greet each customer as they arrive and make them feel welcomed
  • Answer customers questions about the restaurant and menu
  • Take food and drink orders from the kitchen staff


  • Able to work a variety of shifts, including days, evenings, and weekends
  • Strong interpersonal skills
  • Ability to communicate in English
  • Excellent customer service skills

Ship Waitress Resume Sample

Name: Maurice Greene

Address: West Warwick, RI 02893

Phone: (488) 502-9523

Email: [email protected]

Current job: Ship Waitress at Copeland’s


I am a highly enthusiastic and professional individual with over 6 years of experience in the restaurant business. I have a culinary arts degree from the Culinary Institute of America and have been trained in all aspects of restaurant operations. My goal is to provide excellent food to my guests by providing quality customer service. My attention to detail and frontline experience will be an asset to your team.

Work Experience

Ship Waitress, 2018 – present A&W Restaurants

Duties and Responsibilities:

  • Maintain a safe, clean, and well-organized work environment
  • Set up tables with linens and silverware
  • Present menus and take orders from customers
  • Serve food and drinks to customers in a timely manner
  • Acknowledge and follow requests for special orders
  • Provide appropriate customer service in person and on the phone

Ship Waitress, 2014 – 2018

D’Angelo Grilled Sandwiches

Duties and Responsibilities:

  • Greet passengers, answer questions, and locate assigned tables
  • Set up tables with table clothes, silverware, condiments, and menus
  • Take orders from customers and relay them to the kitchen staff
  • Clear dirty dishes and table debris from tables
  • Clean tables and restrooms as needed
  • Pick up dishes in the bussing station and load dishwasher when it is full

Ship Waitress, 2012 – 2014


Duties and Responsibilities:

  • Expected to maintain confidentiality of all sensitive company information
  • Maintain cleanliness of the dining area and service areas
  • Perform all assigned tasks in a timely and efficient manner
  • Maintain the highest standards of food quality and customer service
  • Follow all company policies regarding safety and sanitation guidelines


  • Knowledge of menu items and ingredients
  • Excellent interpersonal and customer service skills
  • Basic food preparation skills
  • Strong organizational skills
  • Basic math skills
  • Knowledge of wine and other beverages

Club Waitress Resume Sample

Name: Jaiden Stephens

Address: Alexandria, VA 22304

Phone: (722) 644-8222

Email: [email protected]

Current job: Club Waitress at Cracker Barrel


As a Club Waitress, I am able to provide both professional and courteous service in an environment that requires a great deal of flexibility and composure. My positive attitude and willingness to work as a team player will make me an asset to any team.

My previous experience in the food industry has given me the skills and ability to handle a busy environment. I am proficient in working with all types of food, from American, Italian, Mexican, and Chinese cuisine.

Work Experience

Club Waitress, 2018 – present Arctic Circle Restaurants

Duties and Responsibilities:

  • Serve food and drinks to customers and other employees in a friendly and timely manner
  • Know all menu items, specials and drink options
  • Take accurate drink orders, prepare drinks and serve them to customers
  • Maintain a clean and organized work area
  • Clean up after customers and other employees
  • Politely greet customers as they enter the restaurant
  • Keep a watchful eye on the restaurant to make sure everything is running smoothly

Club Waitress, 2014 – 2018

Daphne’s Greek Cafe

Duties and Responsibilities:

  • Greet guests and offer drink menus
  • Take drink orders from guests
  • Deliver drinks to guests
  • Maintain a clean bar and surrounding areas
  • Collect payment for drinks at the bar
  • Provide guests with menus
  • Take food orders from guests
  • Deliver food to guests
  • Clear dirty dishes from tables
  • Stock bar with supplies

Club Waitress, 2012 – 2014

Cracker Barrel

Duties and Responsibilities:

  • Provide excellent customer service
  • Maintain a clean and organized restaurant
  • Prepare the restaurant for opening and closing
  • Greet guests and seat them accordingly
  • Serve guests by taking their order and bringing them their food
  • Provide hospitality and make sure guests feel welcome
  • Clear tables, clean dishes, and do dishes


  • Able to maintain a professional and courteous demeanor
  • Ability to work in fast paced environment
  • Excellent customer service skills
  • Knowledgeable in restaurant and bar operations
  • Ability to work weekends and late nights
  • Creativity with menu items
  • Knowledge of food preparation, including cooking and baking

Ship Restaurant Waiter Resume Sample

Name: Austin Keller

Address: Brainerd, MN 56401

Phone: (595) 484-4386

Email: [email protected]

Current job: Ship Restaurant Waiter at Dickey’s Barbecue Pit


I am a hard-working and dedicated waiter who is looking for a position in your Ship Restaurant. My keen eye for detail and ability to work with others has helped me to develop excellent customer service skills. I am committed to providing the best possible service to all of your guests.

My experience in the restaurant industry has led me to develop excellent communication skills, the ability to multitask, and an eye for detail. I am an enthusiastic team player who works well under pressure.

Work Experience

Ship Restaurant Waiter, 2018 – present Back Yard Burgers

Duties and Responsibilities:

  • Perform duties as waiter or waitress, such as take orders, serve food, clear tables, and provide customers with general information about the restaurant and its amenities
  • Ensure cleanliness of all tables and utensils
  • Greet customers when they enter the restaurant
  • Assist customers in finding their seats
  • Take orders from customers
  • Serve food to customers
  • Clear dishes and remove dirty utensils from tables
  • Prepare bills for customers when they are ready to leave

Ship Restaurant Waiter, 2014 – 2018


Duties and Responsibilities:

  • Prepare tables for guests
  • Dress appropriately for the shift in which you are working
  • Serve food to guests
  • Clear tables after guests are finished eating
  • Return dishes to the kitchen
  • Collect dining room checks from guests
  • Free appetizers from carts to guests
  • Prepare coffee and tea for guests

Ship Restaurant Waiter, 2012 – 2014

Dickey’s Barbecue Pit

Duties and Responsibilities:

  • Prepare tables for guests before they are seated, including setting the table with linens, silverware and glasses and neatly arranging folded napkins.
  • Present a menu, take orders, and deliver food and beverages to guests in a timely manner.
  • Meet and greet guests with a welcoming smile and provide excellent customer service.
  • Ensure that the food and beverages being served are properly prepared and presented.
  • Communicate any issues or concerns with co-workers or supervisors to ensure


  • Cash handling
  • Bussing tables
  • Taking orders
  • Serving food
  • Upselling
  • Walking around the restaurant to check on guests
  • Taking drink orders
  • Coming up with new ways to make old dishes more appealing to customers

Senior Ship Restaurant Waiter Resume Sample

Name: Russell Weiss

Address: Lititz, PA 17543

Phone: (610) 773-4910

Email: [email protected]

Current job: Senior Ship Restaurant Waiter at Romaguera – Brakus


I am an experienced, personable, and dedicated restaurant professional with a passion for food and hospitality. I am confident and energetic, with excellent interpersonal skills and the ability to work both independently and as part of a team in fast-paced environments. I have a strong work ethic and am always willing to learn and grow.

Work Experience

Senior Ship Restaurant Waiter, 2018 – present Blick

Duties and Responsibilities:

  • Greet customers by name, offer assistance
  • Be knowledgeable of the menu
  • Take drink orders
  • Provide special requests to the kitchen staff
  • Take orders from customers
  • Bring food to tables
  • Clear plates and take care of side dishes
  • Serve dessert and coffee

Senior Ship Restaurant Waiter, 2014 – 2018

Emard Group

Duties and Responsibilities:

  • Greet and seat guests in a friendly and timely manner
  • Welcome guests and introduce the restaurant
  • Perform various duties to ensure a pleasant dining experience
  • Assist guests with beverage and menu selection and answer any questions about menu items
  • Responsible for various food and beverage presentations throughout the dining experience
  • Take drink and food orders from guests and provide timely service throughout the meal
  • Clear dishes from table; clean tables, chairs, and floors

Senior Ship Restaurant Waiter, 2012 – 2014

Romaguera – Brakus

Duties and Responsibilities:

  • Serve customers their meals in a courteous and timely manner
  • Coordinate food orders with the kitchen
  • Promptly notify customers of sauces or dressings that are served on the side
  • Ensure that all customers are given the correct change
  • Maintain a clean and organized work area


  • Quick to react when an order needs to be put together quickly
  • Ability to work on your feet for 10 hours at a time
  • Experience serving at a high volume restaurant
  • Experience with a POS system

Ship Restaurant Waiter Assistant Resume Sample

Name: Moshe Lawrence

Address: Rapid City, SD 57701

Phone: (564) 710-8684

Email: [email protected]

Current job: Ship Restaurant Waiter Assistant at Shanahan – Morar


I have a passion for serving others, and would like to put my skills to good use as a Waiter Assistant. I am confident in my abilities to be a dependable and creative member of the team. I would like the opportunity to work at a Ship Restaurant and use my customer service skills to develop a rapport with customers, as well as provide them with excellent service.

Work Experience

Ship Restaurant Waiter Assistant, 2018 – present Gleason

Duties and Responsibilities:

  • Greet customers and provide an introduction to the restaurant and menu items
  • Assist customers with food selection
  • Take orders, serve food and drinks, and provide courteous service
  • Clean up after customers leave
  • Perform general restaurant duties such as stocking, cleaning, dishwashing, and bussing tables
  • Perform cashier duties such as taking payment, counting change, and maintaining accurate records of transactions
  • Perform administrative functions such as answering the phone and handling

Ship Restaurant Waiter Assistant, 2014 – 2018


Duties and Responsibilities:

  • Serve food to customers
  • Offer water and bread to customers
  • Collect payments from customers
  • Bring food from the kitchen to the customer’s table
  • Properly organize dishes, silverware, and glasses on the table
  • Clear dishes from the table when customers are done eating
  • Politely greet customers
  • Assist with serving food or drinks when necessary

Ship Restaurant Waiter Assistant, 2012 – 2014

Shanahan – Morar

Duties and Responsibilities:

  • Setting up tables
  • Setting up food and beverages
  • Filling water glasses
  • Clearing tables
  • Bringing customers their checks
  • Delivering food to customers
  • Making sure the restaurant is clean and tidy


  • Ability to work well in a fast-paced environment
  • Excellent customer service skills
  • Strong organizational skills
  • Manage reservations and seating requests in a timely manner
  • Ability to work a flexible schedule
  • Ability to stand for long periods of time
  • Able to work well as part of a team
  • Excellent communication skills

What objectives can you put on a waitress resume?

  • I am a hardworking and self-motivated individual with 1 year of experience in the foodservice industry as a waitress and receptionist. I’m interested in applying for the position of Waitress in Danny’s Diner.
  • Seeking to become a Waitress for General Chow’s Noodle House; I bring to your restaurant 2 years of experience in the food retail business as a waitress, food prep, and customer service officer.
  • To become a Waitress at Mac’s Café; I was previously a waitress at The Hungry Hippo for 6 months and at Luke’s Burgers for 4 months. I am confident my natural people skills, pleasant personality, and passion for good service will contribute to the overall customer experience. 
  • A dedicated and customer-focused person with 2 years of experience in the front-of-the-house as a waitress, receptionist, and cashier hopes to be allowed to contribute her skills, expertise, and knowledge to Hodge Podge Diner and Bar.

What skills do you put on a waitress resume?

  • Customer Service; proactively contribute to the diners’ overall experience.
  • Ability to work with a team;  must be able to coordinate with other waiters, waitresses, and kitchen staff.
  • Good comprehension; ability to understand and learn the menu to make recommendations and provide the best answers to questions from customers. 
  • Good skills in basic Math; ability to calculate prices of food items and cost of party packages.
  • Interpersonal Skills; able to engage customers naturally and make them feel at ease in the restaurant.
  • Highly-focused; keep track of serving time.
  • A detailed approach to work; make sure all the food orders including special requests are understood by the kitchen crew.
  • Dedicated; make sure the dining areas are clean and that customers have everything they need for a pleasant dining experience.
  • Ability to resolve conflicts between guests as well as among staff.
  • Cooperative; willingness to take and follow instructions from Restaurant management team.
  • Passionate about learning; take the time to improve on the skills needed to become an effective waitress.
  • Honest; provide the correct change and make sure the tips are accounted for.
  • Good marketing skills; ability to push or promote the new menu items and new store promotions.
  • Physically fit; can stay on her feet for several hours and carry food trays without issue.
  • Ability to handle stressful situations.
  • Pleasant disposition; does not lose temper when met by an irate customer.
  • Self-motivated; go out of her way to assist customers and follow up on food orders.
  • Results-oriented; make sure all issues are resolved or attended to right away.
  • Excellent communication skills; can listen to and convey instructions very well.
  • Keen ability to multi-task; can transition to order-taking, delivery of food, cleaning, busing, and attending to customer requests.

How to write a good waitress resume

1. Find Out The Type Of Restaurant You Are Applying For

The restaurant industry includes fast-foods, casual and fine dining. These types of restaurants all need waitress services in different capacities.

Before writing your resume, find out the type of restaurant where you aim to get a job, then highlight the most relevant skills and qualifications in your resume.

Fast-food is generally self-service. However, some fast-food restaurants need servants, stationed on the floor to take orders for the line to move faster. They also take the time to assist diners and bus out empty tables.

Casual and fine dining restaurants offer a more formal, posh setting. Waiters are required to strictly adhere to restaurant guidelines. For example, utensils, plates, and napkins have specific ways to be set up on the table.

Waiters who work in casual and fine dining restaurant are typically expected to be more refined and conscientious in their functions. Fine dining restaurants prefer candidates who have completed some college or are presently enrolled in a related course such as Restaurant Management.

Fast-food restaurants are much more liberal in their selection of candidates. Most will consider your application if you are at least 18 years of age.

2. Learn As Much As You Can About The Menu And Service

To sell a product, you must learn as much as you can about it. If a customer asks you about the “Beef Bourguignon”, it would be impressive to share the type of red wine used, the cut of beef that was braised, and the amount of time it took to prepare the dish.

Here are some tips to learn more about the menu and the service:

  • Visit the website and check out the menu.
  • Search for product or menu reviews.
  • Talk to a former employee or someone who has eaten at the restaurant.
  • Visit the restaurant’s social media pages.
  • Visit the restaurant; order an item and observe how service is carried out.

3. Carefully Review The Job Specifications

Companies have a clear idea of the kind of employee they want working for them. Restaurants are no different.

A typical restaurant job post would include details on the following:

  • Age range
  • Minimum educational attainment
  • Minimum years of work experience
  • Height
  • Physical fitness – someone who can handle a frenetic work pace
  • Specialized skills – can operate a POS machine, design marketing materials, bilingual, knowledge in wine and mixing drinks, knowledge in cooking
  • Certifications – food safety, food handling, First-Aid

Review your skills and abilities. Assess your level of qualification. You don’t have to tick every box on the job post.

Usually, the priorities are listed in order. If you have some of these qualifications, highlight them in your resume.

How to write a good objective for a waitress resume

If you want to prove to the restaurant owner that you can sell, the best proof that you can do so is in the resume objective. Think of your objective statement as your sales pitch.

What would make the restaurant owner want to hire me?

Wondering what you can put on a waitress resume objective? Here are some suggestions:

  • Have you read the job ad? If you are sure that you have the required skills, indicate them in the objective statement. For example, if the job specifically requires someone who has at least 1-year experience working in a fine dining restaurant, start with that and include the name of the restaurant:

    “From July 2018 to June 2019, I worked at Chez Magnifique. 6 months as fine dining crew before I was assigned as a Cashier for 3 months then as a bartender for another 3 months. “

  • Use the information you gathered from your research. In the previous section, we suggested that you visit the restaurant to learn more about its food and service. Let’s assume you tried the “Beef Bourguignon”, you can include your experience in the resume objective:

    “The Beef Bourguignon was very tender, succulent, and well-seasoned. I would recommend that a customer pair it with a glass of Shiraz.”

    This statement will convince the restaurant owner that you have initiative and can sell the menu items.

  • Let your personality shine! When writing the resume objective for a waitress job position, try to be more conversant. Imagine yourself talking directly to the HR Manager or the owner himself.

    How would you discuss your skills and abilities? Another way to look at the objective statement is that it is your voice on the resume. Write similar to the way you would converse during the job interview.

How to put responsibilities on a waitress resume

Using eye-tracking technology, online job platform The Ladders was able to determine that recruiters spend only 6 seconds scanning a resume. Based on the heat map created by the technology, it was revealed that most of the 6 seconds were used on the work experience section. This is why it is important to give the Duties and Responsibilities section serious thought.

Even though the responsibilities are generally the same from one restaurant to the next, do your best to differentiate the tasks you managed per the previous employer.

Here’s an example of a generic Waiter and Waitress Duties and Responsibilities section that you should avoid using:

Example of a poorly written resume

  • Greeted customers.
  • Brought customers to their table.
  • Provided menus.
  • Took down orders.
  • Served food orders.
  • Cleaned tables.

The responsibilities are short and to the point. However, there is nothing to pique the interest of the recruiter. Nothing that says, “I am the best candidate for the job.”

The first thing you have to do is to review the job post. Find out what the restaurant requires of its waiters and waitresses.

Let’s look at the following job post:

For Immediate Hiring: Waiters and Waitresses

  • At least 1-year work experience in a casual dining restaurant
  • Bilingual; can converse in the Hispanic language
  • Familiar with popular Mexican cuisine
  • Knowledgeable in pairing beer and spirits with Mexican cuisine
  • Physically fit; can work long hours

With this information, you can rewrite the previous duties section in this manner:

Example of a good duties and responsibilities resume section for Waitress and Waiter

  • Rosarita’s is a Mexican restaurant that uses the concept of a 60’s diner to present its menu.
  • Greeted customers in both English and Spanish; conversed in Spanish with members of the Hispanic community.
  • Attended to questions from diners regarding the menu; offered my suggestions on the house specialties and monthly promotions.
  • Engaged with diners who prefer beer and spirits with their main course; gave suggestions on which drinks are best paired with their choice of meat.
  • Regularly suggested appetizers, soups, salads, and desserts to diners.
  • Ensured that tables were complete in utensils and that glasses were regularly filled with water.
  • Frequently followed up diners’ food orders to make sure items were served within the prescribed waiting period.
  • Assisted other waiters and waitresses should the need arise and if my customers have been fully attended to.

The differences between the two job descriptions are like night and day. By using the appropriate verbs, the revised job description encourages imagery; the recruiter can visualize how the candidate worked with his previous employer.

If you worked for two restaurants, do the same thing. Try to differentiate your job descriptions. Identify tasks that are relevant to the job post but put in details that will differentiate them from your previous employment.

How to put skills on a waitress resume

Waiting on tables is not purely service. You will have to put on a salesman’s hat and try to increase the sales of the restaurant. If you have been wondering what are the best skills to put on a waiter or waitress resume, here are some suggestions:



In most restaurants, they will consider your application even if you have not finished high school. As long as you are of legal age or 18 years old, you can work in a restaurant.

Casual and fine dining restaurants may have higher standards for education. This is because they prefer candidates with a background in the fundamentals of restaurant management.

Can you find work in a casual or fine dining restaurant even if you only have a high school diploma? Of course! Sometimes the restaurant will be open to the idea of sponsoring your college education or Associate Degree if they see you have tremendous potential as a Waitress or Waiter.



Unless specifically required by the restaurant, you do not have to be certified to become a waitress or a waiter.

There are restaurants, particularly those in the casual and fine dining market, that want candidates with certifications in food handling and food safety. This is because they have a career path/succession plan in place and tend to move people laterally within the restaurant.


Interpersonal Skills

As a Waiter or Waitress, you will interact with different people daily. Not all customers are alike. You have some truly delightful ones and you have those who just want to be difficult. Regardless of the type of customer, you must remain professional and respectful during your dealings.

If the customer is becoming agitated or rude, you can simply refer the matter to the Restaurant Manager on duty. You will also be interacting with management and staff. In a restaurant, employees can come from all walks of life. Not everyone will share your viewpoints or appreciate your suggestions.

Similar to the customer, you should always remain professional in the manner in which you deal with the co-employees.



As the first point-of-contact, the customer will look to the servant for answers to questions such as:

“What is the specialty of the house?”
“Can you recommend something good?”
“What’s the best seller?”
“Any drink that goes well with the main course?”
“Do you have healthier options on your menu?”

These questions present opportunities for you to upsell or push for other products on the menu. You have to know the menu products by heart so that you would sound natural when selling them.


Physical Fitness

Becoming a waitress or a waiter will require you to be on your feet for several hours a day. You will be constantly moving; taking down orders, bringing them to the kitchen, and bringing out food for the customers.

The trays can be quite heavy. Through it all, you have to remain composed and focused.

The work hours can be long especially if the crowd continues to pour inside the restaurant or if you have a party reservation. Therefore, it is important to be physically fit. Some people call in sick the following day after a busy dinner crowd. Restaurants prefer candidates who are not sickly.

How to write an Entry Level Waiter or Waitress Resume

There are many restaurant businesses and they are always hiring servants. In most cases, this job is on a contractual basis.

Although experience is important in many jobs, it is not a top priority. This is because all new hires will be given training by the restaurant. Keep in mind that even experienced waiters still have to learn the restaurant’s menu, service system, and guidelines.

So how do you make your entry-level Waitress and Waiter resume stand out?

  • Utilize the resume objective

    Share your story to the recruiter. Why do you want to become a waiter? Are you paying your way through college? Do you want to support your parents and siblings?

    Even recruiters love a good story.

  • Highlight your relevant soft skills

    Pick out 3 personality attributes that best describe you and explain why these qualities make you the ideal candidate for the job.

  • If you did volunteer work

    Cooking and serving food in a shelter or work as a waiter in a charity event, you can cite these instances as work experience.

  • Indicate work experience

    If you worked in customer service at a fashion store, you can consider this as relevant work experience.

When preparing your resume, it must be customized according to the needs of the job. Do not submit the same one to another restaurant. Your resume should speak to the restaurant owner and compel him to hire you for the job.

Working as a Waitress / Waiter

According to the Bureau of Labor and Statistics (BLS), there were more than 2.6 Million waiter and waitress jobs available in 2016. The BLS expects demand for this job to remain stable over the next decade with job growth estimated at 7% per annum.

The average pay for a waiter and a waitress is $20,820 per year or $10.01 per hour. Of course, this does not include tips and other monetary benefits.

Although the pay is not high, becoming a waiter or waitress is a common starting point for people who want to land their first job.

Jennifer Aniston, Chris Pratt, and Mariah Carey are just a few famous people who worked as waiters or waitresses before they struck it rich. Waiting on tables is not easy. You are on your feet for several hours. You will be juggling tasks such as order-taking, serving, addressing complaints, and assisting customers.

However, there is more to becoming a good waitress and waiters than just serving food.

Owners and managers rely on waitresses and waiters to boost up the sales of the restaurant. Waiters and waitresses are often referred to as “front line salespeople”.

They are trained to do the following sales-related tasks:

  • Upsell to increase the average check per table.
  • Promote new menu items.
  • Push menu items that have good profit margins.
  • Move menu items that have high inventory levels.
  • Promote party packages; assist in bookings and reservations.

Job Interview Tips for Waitresses

If you want to get the job, then after finishing writing the resume, you must do your best to be well prepared for the job interview. Here are some tips to consider:

Be Presentable

An expensive outfit may not be practical, so at least come to the interview in your most presentable self. A collared blouse would be great.

If you have long hair, it is best to tie it up in a tidy pony. Wear closed shoes. Do not wear too many accessories.

Good Rule of Thumb: Come on Time or Don’t Come at All

Do not leave a bad impression by letting your interviewer wait for you only to see you arrive half an hour later. Your chances of getting the job can get very slim when it happens.

If you are commuting, prepare ahead and set a time allowance, so that you can anticipate delays due to traffic and other possible reasons.

Study and Memorize the Restaurant’s Menu

The interviewer may ask you if you have gone through their menu. You should be prepared to answer questions related to it.  Therefore, you need to study the restaurant’s menu including their bestsellers, the wine selections, special offerings, and others.

Managers would be most pleased to see that their people truly care about the business, and showing your enthusiasm to learn about what the restaurant is selling is very important. If you find that there are difficult terms to understand in the menu, doing your research on the Internet or browsing food and drink magazines would prove to be useful.

Be ready for the tough questions

You should write them down so you can study and rehearse delivering them. Be truthful. People can sense if you are just boasting or showing off. Here are some questions that you might be asked in a waiter job interview:

  • What is your most unforgettable experience of working as a waiter?
  • If you are to say in just a few words the most important role of a waiter or waitress is, what is it?
  • What do you hate most about your job, if any? What do you find most rewarding about it?
  • How many times did you phone in sick in your current job?
  • What are the salads and other appetizers that you have prepared before?
  • How do you handle difficult and demanding customers? What do you think is the best way to pacify them without sacrificing the welfare of the company?
  • What are your plans for the future? Do you see yourself working in this business in the long term?

Some interviewers may also ask things about your personal life. This is because the performance of any employee can be influenced by his or her circumstances. Although is it unlikely that the interviewer will dwell on this part, just make sure you are ready with your answers. Be honest in providing information.

Felix T. Web

I founded ResumeOK in 2011 to help people increase their chances of getting a better job. I am a career expert that has reviewed and written thousands of resumes. During my career, I found patterns that make a resume successful. Together with our team, we are sharing insights and knowledge in our resume examples and career articles. Do you have a question or need help? Just contact us here.

Last Updated on September 14, 2022 by Felix T. Web

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