Restaurant Manager Resume Sample
Maribeth M. Santiago
Address: 1269 Georgetown St., Jacksonville Beach, Florida
Phone: (604) 997-6945
Email: [email protected]
Current job: Restaurant Manager; Flame Tree Grill and Brewery, Jacksonville, FL
Objective
To establish a career in the restaurant industry by addressing the two components of profit: cost and revenues through consistency in food quality, customer service, store cleanliness and smart money management.
Skills
- 5 years experience as Restaurant Manager
- 3 years experience as Assistant Restaurant Manager
- 10 years experience in the food retail industry
- Associate Degree, Hotel and Restaurant Management
- Certification, Restaurant Inventory Management
- Certification, Customer Service Training
- Certification; Hospitality and Food Service
- Bilingual; Spanish
- Physically Fit
- Excellent communication skills
- Team oriented
- Pleasing personality
- Excellent disposition
- Goal – oriented
- Highly organized
- Punctual
Work Experience
Restaurant Manager, 2017 to Present
Flame Tree Grill and Brewery, Jacksonville, FL
Duties and Responsibilities
- Opens and closes restaurant
- Reviews inventory and daily par stock levels
- Prepares food requisition orders and relays to Purchasing
- Creates shift schedules for service crew
- Manages and trains service crew
- Reviews and evaluates food service crew performance
- Conducts pre-shift meetings with staff
- Conducts daily audit on all store sections
- Checks working condition of equipment
- Checks quality of ingredients, preparation schedules with kitchen crew
- Reviews monthly P/L statement
- Greets and welcomes guests to the restaurant
- Navigates all sections of the restaurant and assists in areas which need more assistance
- Gives recommendations on menu and specials of the day
- Immediately addresses all concerns, complaints and questions from customers.
- Liaisons with the kitchen to ensure prompt serving of all orders
- Ensures all tables are complete with utensils and dining ware.
- Circulates in dining area to attend to customer issues
- Manages cashiering station
- Ensures cleanliness of restaurant
- Prepares required reports and paperwork.
Assistant Restaurant Manager, 2015-2017
Paso Doble Mexican Restaurant; Jacksonville Beach, FL
Duties and Responsibilities
- Opens and closes restaurant
- Reviews inventory and daily par stock levels
- Greets and welcomes guests to the restaurant
- Conducts daily audit on all store sections
- Checks working condition of equipment
- Checks quality of ingredients, preparation schedules with kitchen crew
- Navigates all sections of the restaurant and assists in areas which need more assistance
- Gives recommendations on menu and specials of the day
- Immediately addresses all concerns, complaints and questions from customers.
- Liaisons with the kitchen to ensure prompt serving of all orders
- Ensures all tables are complete with utensils and dining ware.
- Circulates in dining area to attend to customer issues
- Manages cashiering station
- Ensures cleanliness of restaurant
- Prepares required reports and paperwork.
Server, 2015-2017
Paso Doble Mexican Restaurant; Jacksonville Beach, FL.
Duties and Responsibilities
- Greets and welcomes guests to the restaurant
- Brings guests to their tables and provides menus
- Conducts up-selling of select menu items
- Checks with the kitchen to ensure prompt serving of all orders
- Checks that tables are complete with utensils and dining ware.
- Checks quality of all food and drinks before serving
- Gets bill upon request from customer
- Attends to all concerns and complaints from customers
- Reviews menu items
- Ensures cleanliness of restaurant
Education
Florida Institute
Associate Degree, Hotel and Restaurant Management
Sacramento, CA
2014-2015; 3.6 GPA
Fletcher High School
High School Diploma
Sacramento, CA
2015-2016, 3.8 GPA
Courses
- Certification, Restaurant Inventory Management
- Certification, Customer Service Training
- Certification; Hospitality and Food Service
- MS Office
Personal information
- Single
- DOB 11/05/90
- Hobbies include singing, reading and sewing
Restaurant General Manager Resume Sample
Name: Kaleb Christian
Address: Klamath Falls, OR 97603
Phone: (484) 406-7918
Email: [email protected]
Current job: Restaurant General Manager at Del Frisco’s Double Eagle Steakhouse
Objective
I am a self-motivated individual with strong organizational and leadership skills. I have many years of experience in the restaurant industry, and I have the skill to develop a professional, productive, and profitable environment for the restaurant. I have the perfect balance of work ethic and personality to be a successful General Manager.
My career in the restaurant industry has been focused on developing and managing successful restaurants.
Work Experience
Restaurant General Manager, 2018 – present
Graeter’s
Duties and Responsibilities:
- Hire, train, and supervise the restaurant staff
- Develop, implement, and maintain a restaurant-wide training program for employees
- Develop and execute company policies
- Maintain inventory control of all food, supplies, and equipment
- Supervise kitchen staff and line cooks, as well as manage the kitchen staff’s work schedule
- Assign work to kitchen staff and line cooks
- Supervise the waitstaff and bartenders
Restaurant General Manager, 2014 – 2018
Papa John’s Pizza
Duties and Responsibilities:
- Hire and train new staff
- Ensure compliance with all Federal, State, and Local food safety regulations
- Ensure compliance with all Federal, State, and Local liquor laws
- Meet with owners to discuss financial statements to create marketing campaigns
- Monitor staffing levels to ensure profitability
- Develop and implement employee programs
- Set and monitor costs for food and labor
- Manage inventory of food and liquor
- Manage customer complaints with the appropriate staff members
Restaurant General Manager, 2012 – 2014
Del Frisco’s Double Eagle Steakhouse
Duties and Responsibilities:
- Hire and train new managers
- Interview and hire new employees
- Set up employee schedules
- Find and order food supplies
- Set prices and keep them competitive
- Respond to customer complaints
- Maintain cleanliness of restaurant and grounds
- Handle staff discipline issues
- Update or create marketing materials like flyers, print advertisements, and websites
Skills
- Superior budgeting skills
- Extensive knowledge of state and federal regulations
- Excellent customer service skills
- Strong negotiation skills
- Ability to work with a diverse customer base
Restaurant Assistant Manager Resume Sample
Name: Samson Huffman
Address: Tucson, AZ 85718
Phone: (930) 321-3975
Email: [email protected]
Current job: Restaurant Assistant Manager at Fleming’s Prime Steakhouse & Wine Bar
Objective
I am an ambitious and hardworking individual that is looking to take my skills to the next level. I am eager to find success in the restaurant industry, and would be a valuable addition to your team.
I am looking for a position as a restaurant assistant manager that will allow me to take my skills and experience to the next level. I have a great work ethic, strong customer service skills, and excellent interpersonal skills.
Work Experience
Restaurant Assistant Manager, 2018 – present
Häagen-Dazs
Duties and Responsibilities:
- Assign wait staff tables when they are needed
- Monitor the wait staff to make sure that they are meeting company standards for cleaning and food presentation
- Handle the cash register, make bank deposits, and process credit card transactions
- Ensure that the restaurant is clean from top to bottom every day
- Handle any customer complaints
- Understands and communicates with the manager about staffing needs
- Maintains a positive work environment
Restaurant Assistant Manager, 2014 – 2018
Papa Murphy’s
Duties and Responsibilities:
- Follows a list of tasks to provide food service to patrons of the establishment.
- Responsible for training new employees on duties and responsibilities of the business.
- Ensure that food preparation and dining room is clean, neat and organized.
- Responsible for executing the restaurant’s mission statement and its core values.
- Ensure that the restaurant is being operated in accordance with appropriate federal, state and local regulations.
Restaurant Assistant Manager, 2012 – 2014
Fleming’s Prime Steakhouse & Wine Bar
Duties and Responsibilities:
- Organizes and maintains inventories of food, supplies and equipment.
- Maintains the appearance of the restaurant; directs the staff in keeping the restaurant clean and orderly.
- Works with staff to ensure that all food is prepared according to safety and quality standards.
- Orders food supplies and makes sure that they are delivered in sufficient time to meet needs.
- Plans menus and oversees the preparation of daily specials.
Skills
- Experience in restaurant management
- Experience in hiring, training, and motivating staff
- Experience in developing and implementing policies and procedures
- Experience in managing inventory levels and ordering of supplies
Restaurant Manager and Supervisor Resume Sample
Name: Heath Bryant
Address: Durham, NC 27703
Phone: (721) 865-4773
Email: [email protected]
Current job: Restaurant Manager and Supervisor at Fogo de Chão
Objective
I am a self-motivated team player with five years’ experience in the fast-paced hospitality industry. I am seeking the opportunity to be part of a company that values innovation and creativity, has a clear vision for the future, and provides an engaging work environment.
Work Experience
Restaurant Manager and Supervisor, 2018 – present
Handel’s Homemade Ice Cream & Yogurt
Duties and Responsibilities:
- Greet and interact with customers
- Supervise employees and ensure they are performing their assigned duties
- Monitor and maintain food safety standards
- Receive and process customer orders
- Assign employees to customer tables based on customer preferences
- Train new employees
- Calculate the total cost of orders and take payment from customers
- Ensure kitchen staff is preparing food in a timely manner
- Inspect food for quality, then package and deliver to customers
- Monitor inventory levels and order supplies as needed
Restaurant Manager and Supervisor, 2014 – 2018
Pieology Pizzeria
Duties and Responsibilities:
- Advertise and recruit qualified candidates
- Interview and hire new Restaurant Manager and Supervisor candidates
- Train new managers on all aspects of restaurant management and supervision
- Establish goals with Restaurant Manager and Supervisor
- Meet with Restaurant Manager and Supervisor to discuss progress and goals
- Assign tasks to Restaurant Manager and Supervisor
- Evaluate performance of Restaurant Manager and Supervisor
- Evaluate employee performance with Restaurant Manager and Supervisor
Restaurant Manager and Supervisor, 2012 – 2014
Fogo de Chão
Duties and Responsibilities:
- Assign and coordinate work to be completed
- Supervise staff
- Provide input on food prices, menus, and specials
- Keep inventory of food, liquor, supplies, and equipment
- Hire, train, and supervise staff
- Prepare budget and forecast for the restaurant
- Maintain records of daily transactions
Skills
- Hire, train and supervise employees
- Maintain inventory and order supplies
- Handle customer complaints
Senior Restaurant Manager and Supervisor Resume Sample
Name: Milo Valdez
Address: Norristown, PA 19401
Phone: (758) 721-7945
Email: [email protected]
Current job: Senior Restaurant Manager and Supervisor at Logan’s Roadhouse
Objective
I am looking for a Senior Restaurant Manager and Supervisor position that would allow me to use my strong leadership skills, my extensive restaurant experience, and my knowledge of the business world to create an excellent work environment for both employees and patrons. I thrive in a team-oriented environment, and I am excited to use my analytical skills to answer problems, solve problems, and offer new ideas.
Work Experience
Senior Restaurant Manager and Supervisor, 2018 – present
MaggieMoo’s Ice Cream and Treatery
Duties and Responsibilities:
- Manage restaurant operations
- Ensure the restaurant is in compliance with all regulations
- Serve as a mentor for Assistant Managers or any other person in the restaurant
- Recruit and hire qualified candidates
- Develop and monitor budgets for the restaurant
Senior Restaurant Manager and Supervisor, 2014 – 2018
Pizza Hut
Duties and Responsibilities:
- Responsible for daily operations of the restaurant
- Report to the Regional Manager
- Supervise the daily operation of the restaurant
- Supervise the employees and delegate tasks
- To maintain a high level of customer service at all times
- To maintain the standards set by the company
- Ensure that the employees are having a good work experience
Senior Restaurant Manager and Supervisor, 2012 – 2014
Logan’s Roadhouse
Duties and Responsibilities:
- Hire, train, and supervise employees
- Oversee inventory and food cost
- Order supplies
- Create a calendar to manage staff schedules
- Enforce company policies and procedures
- Inspect kitchen equipment and facilities
Skills
- Able to provide customer service
- Ability to plan, organize, and direct the employees in the restaurant
- Ability to make sure all the tasks are completed on time
- Ability to maintain quality and standards of food service and customer care
What to Write in a Restaurant Manager Resume Objective
Restaurant owners would rather invest in someone whom they can train and develop to run the day-to-day demands of their business. It costs money to train new managers and the risks they take when the Restaurant Manager leaves for another offer could potentially harm the profitability of the restaurant. This is especially true if the resigned manager has valuable information on the restaurant’s proprietary mixes, marinades and recipes.
Thus, it would be wise to state in your Restaurant Manager resume your desire to build a career with an establishment. For owners, career-oriented candidates tend to work with the interest of the business at heart.
Business owners also want to know if you understand the objectives of your job as Restaurant Manager. For them it is all about profitability. That is why you should frame your objective from the point of view of the restaurant owner:
“How can I make the business profitable?”
And to do so, you must address the two components of profitability: cost and revenues. By simply stating this in your resume objective, owners will view you as a candidate who approaches the job not just as a way to earn a salary, but as a business.
What to Write in a Restaurant Manager Resume Skills Section
For a Restaurant Manager to be effective not only must he or she possess the required culinary skills but he or she must also have the managerial abilities. Decisions have to be made every day. Some of these decisions happen on the fly; situations arise in the food business that could go from bad to worse if not attended to right away.
Here are some of the qualities that you should have in the Restaurant Manager resume skills section:
- Educational Attainment; if you want to move up the restaurant hierarchy you must have a degree in a related field. The restaurant business isn’t just about the quality of food. To ensure its profitability, you must understand the business side of managing a restaurant.
- Certifications; if you have undertaken additional trainings in courses that are related to the restaurant business, you should include these in your resume.
- Proficient with numbers; Restaurant Managers are tasked to work with an operating budget. Many owners give Restaurant Managers a projected Profit and Loss Statement or P/L Statement which defines their cost parameters and target sales for the month. You should be able to stay within your food cost and keep current expenses within manageable levels without compromising the quality of food and service.
- Highly organized; another important aspect of restaurant management is your ability to keep track of your inventory. Mismanagement of inventory can lead to 3 unwanted situations: increased food cost, wastage and poor food quality. You have to know how to rotate your stocks and stay true to the principles of FiFo.
- Prioritizes cleanliness; food safety is very important in the restaurant business and it all begins with cleanliness. You have to be strict in maintaining all sanitation and cleaning procedures in the restaurant.
- People skills; you have to know how to manage your staff. It’s not just about ordering them around. As a manager, you have to know how to get them to put out 100% on the floor every day.
- Ability to work with a team; the saying “You are only as strong as the weakest link” is very true in the restaurant business. As the Restaurant Manager you should get everyone to work together.
- Pleasant, positive disposition; you should have the personality to deal with customers in a respectful and courteous manner.
- Excellent communication skills.
- Respects the value of time.
- Great ability to make quick decisions.
- Great ability to manage stressful situations.
- Great ability to find immediate resolutions to issues and concerns.
The job of a Restaurant Manager carries many important responsibilities. The owner will place his or her trust in your capacity to manage the business efficiently from the time the doors open.
What to Write and Not to Write in the Restaurant Manager Resume Experience Section
For some restaurant owners, experience in terms of tenure is important. But they may not place much importance in the variety of experience.
Restaurant owners want their manager to run their business according to how it should be run. They have made rules, guidelines, frameworks and processes which comprise the restaurant’s system of operations. A candidate who has been in many restaurants could be perceived as someone who “knows too much”.
They could be seen as candidates who are difficult to train because they are set in their ways. Even if the owner already has a tried and tested system in place, candidates who have too much experience may veer away from the process simply because their way is better.
If you’ve had more than 3 employers, focus on the 3 most important experiences and go into detail with these restaurants. Business owners want to see growth; so start with an experience as a Server then move up to Team Leader, Assistant Restaurant Manager before getting into the Restaurant Manager position.
The experiences which are not relevant, you may decide to mention in the interview. But if you want to be hired, focus only on the experiences that matter.
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